Shipping & Return Policy
What is your shipping policy?
Alongside Canada Post and USPS, I now offer express shipping using private carriers, such as Fedex and Purolator, for all orders within Canada and the United States. Overseas orders will be shipped with Canada Post. Regardless of carrier, all orders will be shipped with a tracking number. Amie Aliza Jewelry will not be held responsible for lost or delayed parcels. Orders over $100 CAD qualify for FREE shipping!
ORDERS WITHIN CANADA:
Expedited Flat Rate (Canada Post): $10 CAD, 6-8 business days
Express Flat Rate (Fedex, Purolator): $15 CAD, 1-3 business days
ORDER TO THE UNITED STATES:
Tracked Packet USA (USPS): $8 USD, 8-14 business days
Standard International (FEDEX): $13 USD, 4-8 business days
Express International (FEDEX): $16 USD, 2-3 business days
*Your phone number is required at checkout. Thank you!*
ORDERS TO THE UK, EUROPE, AUS, NZ:
Standard International (Canada Post): $15 CAD, 6-10 business days
Processing time is 1-4 business days. I pride myself on getting your orders out as quickly as possible! Each product's processing time varies, please check the product description for the particular timeframe. Once I ship and fulfill your order, my website automatically generates a "hey, your order is on it's way!" email. Please look for this confirmation email in your junk/spam folder.
What if I type in the wrong address at checkout?
Unfortunately, no refund or free replacement will be given for an incorrect address. It will be the customer's responsibility to try and track down the package. If you are unable to retrieve the package, it will be up to the customer to place another order. For this reason, please ensure you are double checking your shipping details before hitting that order button!
Thank you and happy shopping!