Shipping & Return Policy
What is your shipping policy?
Alongside Canada Post and USPS, I now offer express shipping using private carriers, such as Fedex and Purolator, for all orders within Canada and the United States. Overseas orders will be shipped with Canada Post. Regardless of carrier, all orders will be shipped with a tracking number. Amie Aliza Jewelry will not be held responsible for lost or delayed parcels. Orders over $100 CAD qualify for FREE shipping.
ORDERS WITHIN CANADA:
Expedited Flat Rate (Canada Post): $10 CAD, 6-8 business days
Express Flat Rate (Fedex, Purolator): $15 CAD, 1-3 business days
ORDER TO THE UNITED STATES (Based on current exchange rates):
Tracked Packet USA (USPS): $8 USD, 8-14 business days
Standard International (FEDEX): $13 USD, 4-8 business days
Express International (FEDEX): $16 USD, 2-3 business days
*Your phone number is required at checkout. Thank you!*
ORDERS TO THE UK, EUROPE, AUS, NZ:
Standard International (Canada Post): $20 CAD, 6-10 business days
Processing time is 1-4 business days, before shipment of your parcel. Once shipped, you will receive an email with tracking information. Please look for this confirmation email in your junk/spam folder.
What if I type in the wrong address at checkout?
Unfortunately, no refund or free replacement will be given for an incorrect address. It will be the customer's responsibility to try and track down the package. For this reason, please ensure you are double checking your shipping details before pressing the order button. If you realize you've entered it incorrectly after ordering, please email firstname.lastname@example.org as quickly as possible, so that we can correct it before shipment.
Thank you and happy shopping!